Updated 14 Mar 2024: Shipping Rates

Shipping rates within Australia

  • We offer Standard and Express Post options to all locations within Australia.
  • The postage rates displayed on checkout are live feed from our shipping partners based on order weight and delivery postcode.

International Shipping

We do not currently ship outside Australia.

Shipping Timing

All orders are dispatched either same day or the following working day.

Standard Post usually takes 2-6 working days depending upon the delivery postcode and the Express Post eta is 1-4 working days.

We run and operate our warehouse located at 102 Old Pittwater Rd, Brookvale, Sydney 2100. 

Please check the tracking link in your order confirmation email for delivery status. We are not automatically advised about late deliveries, but if your delivery is late, please email us at hello@craftzero.com.au for further assistance. 

Returns

  • We offer a 30 day returns policy. Just return your drinks unopened and in original condition with a note requesting a swap, credit, or refund. Our address for return is CRAFTZERO RETURNS 102 Old Pittwater Rd, Brookvale, NSW 2100. 
  • You will be responsible for paying the shipping costs for returning your items.
  • Original order shipping cost is non-refundable.