Craftzero Shipping Information
Craftzero Shipping Information
Updated 30 Oct 2023: Shipping Rates
Shipping rates within Australia
- We offer Standard and Express Post options to all locations within Australia.
- Standard shipping rates are calculated and displayed directly by our currier service providers on checkout based on order weight and delivery postcode.
International Shipping
We ship to New Zealand, UK, Canada, and USA. International courier live rates are integrated at checkout.
Insurance
No parcel post is not covered by insurance. Lost parcels and/or damage in transit is buyer responsibility. Please email us at hello@craftzero.com.au either before or immediately after placing an order if you'd like to buy postal insure.
Shipping Timing
All orders are dispatched either same day or the following working day.
Standard Post eta is 4 working days within Australia
Express Post eta is 2 working days within Australia
We run and operate our warehouse located at 102 Old Pittwater Rd, Brookvale, Sydney 2100.
Please check the tracking link in your order confirmation email for delivery status. We are not automatically advised about late deliveries, but if your delivery is late, please email us at hello@craftzero.com.au for further assistance.
Returns
- We offer a 30 day returns policy. Just return your drinks unopened and in original condition with a note requesting a swap, credit, or refund. Our address for return is CRAFTZERO RETURNS 102 Old Pittwater Rd, Brookvale, NSW 2100.
- You will be responsible for paying the shipping costs for returning your items.
- Original order shipping cost is non-refundable.
